Can I get the money back if I don`t like the service?

  1. We have a 30-days money back guarantee for all new orders (except the additional payment system charges) for all shared hosting, unlimited hosting reseller, and VPS/VDS services.
  2. If you use a Visa or MasterCard payment system the money will be returned on the same card. The money back can take to 3 working days.
  3. If you use Webmoney payment system, the money will be returned to the same wallet.
  4. If you have made a payment through the Bank you can get a money back on your Privatbank card, using Privat money, or any others system.
  5. For companies, if you`ll need a money back you should create a request and send it by post to our post box. The money back can be done during 10 days.
  6. The money back provides without bonuses and discounts.
  7. If you go against our hosting terms of services we`ll not provide a money back. We don`t provide a money back if you place a software that can cause the damages in server operation, spam sending and if you provide fake personal details. Also, we don`t provide moneyback for dedicated servers and for all additional services (DDOS protection, SSL-certificates, CDN, additional IP, registration or prolongation of a domain, licenses on a control panel, tech work and administration) due to tech specifications of such services.
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