How to transfer the domain?
To transfer the domain you should order here or order transfer service together with the hosting service in the cart. It is obligatory to provide transfer code (EPP-code) for domain transfer. You can get this code at your current domain register. You should provide this code during the transfer or later (send code in a ticket to sales department). The average domain transfer time is 5 days after the acceptance of the current domain registrar.
Also, you should pay the invoice for domain transfer. After the end of the transfer, the domain will be renewed for 1 year since the expiration date (this rule do not work for some domains including .ru, also for .ru transfer you must provide passport details).
If you want to transfer the domain from our to another you must create a ticket to Sales department from the client area and provide identification (name) of new domain registrar.